Encrypted, access-controlled storage
Driver and vehicle records are encrypted in transit (TLS) and at rest, and are reachable only through authenticated requests. Document downloads use short-lived, signed links rather than public URLs.
Security
How Your Records Are Protected
Your compliance records are sensitive. This page describes how TruckFlow stores them, who can reach them, and what we do and don't claim about it.
Per-company data isolation
Each company's data is separated at the database level using row-level security. Those rules are enforced by the database on every query, so one company's users cannot read or write another company's records.
Role-based access control
Your administrators decide who can view or manage records. Permissions are enforced by role across the platform, so staff only have the access their job requires.
Record retention
Records are archived rather than permanently deleted, so document history stays retrievable for the retention periods your operation needs, including the multi-year retention DOT records require.
Access is controlled by your administrators
There is no public signup. Accounts are created by your company's administrators, who assign each person a role. That means you decide who can reach your records and what they are allowed to do, including adding, changing, or removing access as your team changes.
Changes are recorded
TruckFlow keeps a history of key actions taken in the system, so there is an accountable record of what changed and when.
What we don't claim
We don't hold third-party security certifications, and we don't claim to. The protections described above are what is in place today. This page is updated to reflect actual capabilities as the platform evolves.
You stay responsible for your compliance
TruckFlow helps you organize and monitor your own records and control who can access them. It is a tool that supports your compliance program; it does not assume your DOT or FMCSA obligations, and using it does not by itself satisfy any regulatory requirement.
Reporting a concern
If you believe you've found a security issue, email us at info@truckflowsystems.com and we'll follow up.
See How TruckFlow Handles Your Records
Walk through how driver and vehicle records are stored, isolated, and access-controlled in the platform.