Legal
Privacy Policy
Last updated: June 1, 2026
This Privacy Policy explains how TruckFlow Systems (“TruckFlow,” “we,” “us”) collects, uses, shares, and protects information when you visit our website or use our fleet compliance software (the “Service”). By using the Service, you agree to the practices described here.
Information we collect
- Account information. Names, work email addresses, company details, and role assignments for the people you authorize to use the Service.
- Compliance records. Driver qualification files, vehicle records, inspection and accident records, documents, and related data you upload to manage your fleet's compliance.
- Usage data. Log information such as actions taken in the Service, device and browser details, and timestamps used to operate and secure the platform.
How we use information
We use the information we collect to provide and maintain the Service, track compliance status and expirations, surface alerts, generate reports, secure accounts, provide support, and meet legal and regulatory obligations. We do not sell your information.
Data retention
Compliance records often carry regulatory retention requirements — for example, a 7-year retention period for certain document types. We retain your information for as long as your account is active and as needed to support the retention periods your operation requires, or as otherwise required by law.
Data security
We use encrypted, access-controlled storage and role-based permissions to limit access to authorized users within your company. While no system can guarantee absolute security, we maintain administrative, technical, and organizational safeguards designed to protect your records.
Sharing and disclosure
We share information only with service providers that help us operate the Service (such as hosting and infrastructure providers), when required by law, or to protect the rights and safety of our users. These providers are bound by appropriate confidentiality and security obligations.
Your choices
You may access, update, or request deletion of account information by contacting us. Company administrators control which team members can view and manage records within their organization.
Contact us
Questions about this policy can be sent to info@truckflowsystems.com.
This Privacy Policy is a general template provided for informational purposes and does not constitute legal advice. Review it with qualified counsel before relying on it for your business.